Effective Date: June 26, 2025

This Privacy Policy describes how Digital Bizstar (“we,” “us,” or “our”) collects, uses, stores, and discloses your personal information when you visit, use, or make a purchase (the “Service”).

We are committed to protecting your privacy and handling your personal data responsibly and in compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act) of India, and other applicable data protection laws.

1. Information We Collect

We collect various types of information, including personal information, to provide and improve our Service. We ensure that the collection of such data is limited to what is necessary for the specified purposes.

1. Information You Provide Directly

• Contact Information: Name, email address, phone number, shipping address, billing address.
• Account Information: Username, password (encrypted).
• Payment Information: Credit card details or other payment method information (processed by secure third-party payment processors; we do not store full credit card numbers).
• Communications: Information you provide when you communicate with us, such as customer support inquiries, feedback, or participation in surveys.
• User-Generated Content: If applicable, any content you submit to the Service, such as reviews, comments, or forum posts.

1. Information Collected Automatically

When you access and use our Service, we may automatically collect certain information about your device and usage.

• Log Data: Your IP address, browser type, operating system, referring/exit pages, and the dates and times of your visits.
• Usage Data: Information about how you interact with our Service, such as pages visited, features used, and time spent on the Service.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track activity on our Service and hold certain information.
  • Cookies: Small data files stored on your device that help us improve your experience, analyze usage, and remember your preferences. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our Service may not function correctly.
  • Web Beacons/Pixels: Electronic files used to record information about how you browse the Service.

1. Information from Third Parties

We may receive information about you from third-party services, such as social media platforms (if you choose to connect your accounts) or from analytics providers, strictly in accordance with their privacy policies and applicable laws.

2. How We Use Your Information (Purpose of Collection)

We use the information we collect for the following specified purposes:

• To Provide and Maintain Our Service: Operating and improving our website/app, processing transactions, fulfilling orders, and delivering the services you request.
• To Personalize Your Experience: Customizing content, services, and offers based on your preferences and usage patterns, only with your explicit consent where required.
• To Communicate with You: Sending transactional emails, service-related announcements, and, with your consent, marketing communications and newsletters. We will also respond to your inquiries and feedback.
• For Analytics and Research: Understanding how users interact with our Service to analyze trends, improve functionality, and enhance the overall user experience.
• For Marketing and Advertising: Delivering targeted advertisements and promotional offers, but only where we have a lawful basis to do so, such as your consent or legitimate interests. You will always have the option to opt-out of such communications.
• To Ensure Security: Protecting against fraud, unauthorized access, and other security issues, and ensuring the integrity of our Service.
• To Comply with Legal Obligations: Meeting legal requirements and responding to lawful requests from public authorities, including those under the DPDP Act.

3. Legal Basis for Processing Your Information

We process your personal information based on the following legal grounds:

• Consent: Where you have given your explicit, free, specific, informed, and unambiguous consent for one or more specific purposes (e.g., for marketing communications). You have the right to withdraw your consent at any time.
• Contractual Necessity: When processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into a contract (e.g., to process your orders).
• Legal Obligation: When processing is necessary for compliance with a legal obligation to which we are subject (e.g., tax laws, data retention mandates).
• Legitimate Interests: When processing is necessary for our legitimate interests or those of a third party, provided your fundamental rights and freedoms do not override those interests (e.g., improving our services, preventing fraud, network security).

4. How We Share Your Information

We may share your personal information with third parties only for the specified purposes and in accordance with applicable laws:

• Service Providers: We may share your information with trusted third-party vendors and service providers who perform services on our behalf, such as payment processing, hosting, analytics, marketing, and customer support. These providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed, adhering to similar data protection standards as ours.
• Business Transfers: In the event of a merger, acquisition, sale of assets, or bankruptcy, your personal information may be transferred as part of the transaction. We will notify you if such a transfer occurs and if the privacy policy changes.
• Legal Compliance and Protection: We may disclose your information if required to do so by law, in response to a subpoena or court order, or if we believe such action is necessary to (a) comply with a legal obligation, (b) protect and defend the rights or property of Digital Bizstar, (c) prevent or investigate possible wrongdoing in connection with the Service, or (d) protect the personal safety of users of the Service or the public.
• With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
• Aggregated or Anonymized Data: We may share aggregated or de-identified information that cannot reasonably be used to identify you, for analytical or statistical purposes.

5. Your Choices and Rights (Data Principal Rights)

In accordance with the DPDP Act, you, as a Data Principal, have the following rights regarding your personal information:

• Right to Access Information: You have the right to obtain information about your personal data being processed and a summary of such data.
• Right to Correction and Completion: You have the right to request the correction or completion of inaccurate or incomplete personal data.
• Right to Erasure (Right to be Forgotten): You may have the right to request the deletion of your personal information when it is no longer necessary for the purposes for which it was collected, or when you withdraw consent, subject to certain exceptions.
• Right to Grievance Redressal: You have the right to register a grievance with us regarding your personal data and expect a timely resolution.
• Right to Nominate: You have the right to nominate another individual to exercise your rights under the DPDP Act in the event of your death or incapacity.
• Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, please contact our Grievance Officer using the contact information provided below. We will respond to your request within the timeframes mandated by applicable law.

6. Data Security

We implement reasonable security practices and procedures, including technical, organizational, and physical safeguards, to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include, but are not limited to, encryption, access controls, and regular security audits. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer have a legitimate need to process your information, we will delete, anonymize, or isolate your information, whichever is appropriate, in a secure manner.

8. Cross-Border Data Transfers

Your information, including personal data, may be transferred to and maintained on computers located outside of India, where data protection laws may differ from those in India. We will only transfer your personal data outside India if such transfer is permissible under the DPDP Act and other applicable laws, and we will ensure that appropriate safeguards are in place to protect your data. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

9. Children’s Privacy

Our Service is not intended for use by anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verifiable parental consent, we will take steps to remove that information from our servers promptly.

10. Links to Other Websites

Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Grievance Officer

In accordance with the Information Technology Act 2000 and rules made thereunder, and the Digital Personal Data Protection Act, 2023, the name and contact details of the Grievance Officer are as below:

The Grievance Officer will redress your grievances expeditiously, and in any case, within one month of the receipt of the grievance.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: info@digitalbizstar.com
• By visiting this page on our website: https://www.digitalbizstar.com/contact-us/
• By mail: First Floor, Nisha tower, No 111, Loganathan Nagar, Mannivakkam Extension, Chennai, Tamil Nadu 600048.